From startups to Fortune 500s, I’ve spent more than 20 years designing, implementing and managing operations and marketing.
These experiences help streamline and improve the processes and workflow of companies to accelerate their growth.
By allowing owners to focus on developing, improving and fulfilling the core products and/or services, I help companies not only succeed, but accelerate their growth and prosper.
Clearly define roles for founders and their team, making sure everyone is assigned the appropriate tasks to improve efficiencies.
Internal & External Support
Implement the internal structure to interconnect your team together, as well as to external partners and vendors, including marketing, development and sales teams
Design and implement the prospect funnels along with the automated response systems so that your leads are nurtured and pre-qualified.
Customer Relations Management
Select and set up the proper CRM including training so money and time aren’t wasted and the platform is best utilized.
Create and implement prospect and customer communication flows, including acquisition, on-boarding and engagement.
Ensure all processes and procedures are recorded so roles can be covered if someone is unreachable or leaves their position.